The current system of permanent service shifts and availability is out of step, and changes are recommended concerning pharmaceutical care outside the pharmacy’s regular opening hours, the criteria for defining existing pharmaceutical care, as well as users’ access to pharmacies during said periods. The aim is to evolve the current framework in such a way as to quickly and comfortably meet the needs of citizens by providing a range of pharmaceutical care tailored to people’s real needs. Said changes could also be aimed at responding to occasional increases in demand, motivated in particular by seasonal demand from tourists and the organisation of events with many participants.