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Dimension II

Early detection of medication errors is crucial to avoid adverse consequences, benefiting from a collaborative approach between the patient and health professionals. Pharmaceutical care must be person-centred, ensuring medication-related problems are identified, resolved and prevented. The development of information systems used in community pharmacies should support the implementation of a reporting culture, based on identifying and intervening in medication-related situations, such as overdoses, adverse reactions, interactions, adherence or ineffectiveness of therapy.1,2

1. Medication Safety in Polypharmacy. Geneva: 2019. 2. Toklu HZ, Mensah E. Why do we need pharmacists in pharmacovigilance systems? Online J Public Health Inform 2016;8:e193–e193. doi:10.5210/ojphi.v8i2.6802.

Promoting a culture of safety in community pharmacies, based on the pharmacist’s intervention, through the identification, recording and communication to the physician of safety failures related to the medicine.

Promoting practices that strengthen the pharmacist’s intervention in pharmacovigilance and encouraging the reporting of events to the national pharmacovigilance system.

Development of technological tools to support pharmaceutical intervention in the context of pharmacovigilance, integrated with the systems that support the daily activity of pharmacies.

AXES OF DEVELOPMENT

1 Strengthening the pharmacy position as a space for health and well-being in a person’s health journey

2 Digital transformation at the service of pharmacies and people

3 Generating scientific and professional evidence in health

4 Valuing teams and the profession

5 Promoting territorial cohesion as a response to social and health determinants

6 Promoting economic and financial sustainability

AXES OF DEVELOPMENT

1 Strengthening the pharmacy position as a space for health and well-being in a person’s health journey

2 Digital transformation at the service of pharmacies and people

3 Generating scientific and professional evidence in health

4 Valuing teams and the profession

5 Promoting territorial cohesion as a response to social and health determinants

6 Promoting economic and financial sustainability

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