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Dimension I

The synergy between health systems and community pharmacies in various countries has proven to be an asset for the population. The provision of key and specialised services that effectively meet the needs of the population in conjunction with the other levels of health care, adapting to the specific needs of the population in the area in question and complementing the health system guarantee a response to the needs of the people in the community in which the pharmacy is located. This can be achieved with new models, projects and services to support citizens in the area of health, guaranteeing, on one hand, greater access for people, responding to specific gaps, and, on the other hand, remuneration for the intervention of pharmacies among the most isolated populations.1,2

1. Urionagüena A, Piquer-Martinez C, Gastelurrutia MÁ, et al. Community pharmacy and primary health care - Types of integration and their applicability: A narrative review. Research in Social and Administrative Pharmacy 2023;19:414–31. doi:10.1016/j. sapharm.2022.10.007. 2. Lake JD, Rosenberg-Yunger ZRS, Dainty KN, et al. Understanding perceptions of involving community pharmacy within an integrated care model: a qualitative study. BMC Health Serv Res 2020;20:396. doi:10.1186/s12913-020-05237-y. 

Creation of collaborative programmes, in conjunction with insurance companies, local authorities and the NHS, within the scope of services that can be provided in pharmacies;

Defining the model for pharmacies’ participation in the Balcões SNS24 project, by categorising the functionalities that pharmacies can make available to people.

AXES OF DEVELOPMENT

1 Strengthening the pharmacy position as a space for health and well-being in a person’s health journey

2 Digital transformation at the service of pharmacies and people

3 Generating scientific and professional evidence in health

4 Valuing teams and the profession

5 Promoting territorial cohesion as a response to social and health determinants

6 Promoting economic and financial sustainability

AXES OF DEVELOPMENT

1 Strengthening the pharmacy position as a space for health and well-being in a person’s health journey

2 Digital transformation at the service of pharmacies and people

3 Generating scientific and professional evidence in health

4 Valuing teams and the profession

5 Promoting territorial cohesion as a response to social and health determinants

6 Promoting economic and financial sustainability

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