Priority area 10 | Livro Branco das Farmácias Portuguesas

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PRIORITY AREA 10. SUPPORT FOR THE FIRST DISPENSING

It is estimated that the level of adherence to chronic therapies is only 50 per cent, i.e. one in two individuals undergoing regular treatment does not take their medication correctly¹. Pharmacist intervention in community pharmacies at the time of a new treatment for a chronic, long-term condition, through a structured service, will allow the pharmacist to promote its safe use over a defined period, achieving the best health outcomes for the prescribed medicines and, if necessary, referring abnormal situations to the prescriber.

1. Kvarnstrom K, Airaksinen M, Liira H. Barriers and facilitators to medication adherence: a qualitative study with general practitioners. BMJ Open 2018;8:e015332. doi:10.1136/BMJOPEN-2016-015332.

PROPOSALS FOR ACTION

Provision of a structured counselling service for people starting a new chronic therapy, which includes close contact during the first month of use and communication adapted to the user, helping to detect and resolve problems related to the medicine early on, as well as clarifying any of the person’s questions, promoting adherence to the therapy and its results.

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